Policies & Procedures

 

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Returns:
We value your business as a customer, and want make sure that you are satisfied with our product.  In the event that a product is not satisfactory, we will provide a refund if the unused product is returned to us within 30 days of purchase.

We can not reimburse for shipping charges, only the full value of product purchase price.  Click here to submit a return request with a brief explanation of the reason for return.  

 

Privacy Statement: 
Your contact information - submitted via our online form is for purposes of  insuring that your order gets to you quickly, and allows us to contact you if there is a question on your order. Your contact information will not be shared, or redistributed, to any other party.

 

Secure Credit Card transactions:  
Credit card transactions are processed by our partner CardService International (CSI), one of the world's leading credit card processing firms.  All transactions are submitted  to the secure servers at  CSI - and are encrypted for maximum security in processing.

 

For additional information regarding our product or returns policy, 
please contact us at:  888-297-4067

 

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New Mexico Pinon Company, Inc.
1102 Hwy 48 North,  Alto New Mexico, 88312
 Toll Free: 888-297-4067 
Email:  info@chiminea-wood.com